Oct 18, 2021 / BY microlistics

Microlistics is the prescription for healthy distribution at National Pharmacies



South Australian-based National Pharmacies has selected Microlistics Warehouse Management System (WMS) to drive its principal distribution centre operations.


The adoption of new technology will enhance the organisations’ warehousing and distribution capability, supporting over 50 National Pharmacies and more than 90 independent pharmacy customers in South Australia, Victoria, and New South Wales.

The distribution centre handles a wide range of pharmaceutical products, including over the counter, prescription-only and ethical prescription medicines stored under a range of temperatures, compliance, and security conditions. Other products include optical and fast-moving consumer goods.

National Pharmacies Executive General Manager, Ryan Klose, said, “We are pleased to establish this new partnership with Microlistics, which forms part of our broader technology transformation. Their flexible and agile warehouse software will enable us to advance operational productivity further, continuously improve our quality services and take advantage of emerging growth opportunities.

“We are particularly excited to leverage the data in our WMS, together with information from other systems, to generate actionable insights and predictions to inform our supply chain planning and decision making.”

National Pharmacies Distribution Centre Manager, Wally DelBello, said, “The functional requirements of a warehouse management system in a complex pharmaceutical fulfilment operation are substantial.

“With Microlistics, we’ll achieve improved visibility of our stock and warehouse operations which is essential to preserving maximum integrity in the pharmaceutical supply chain. Moreover, our capacity to grow our operations and support new eCommerce processes will be greatly enhanced.”

Microlistics General Manager – Commercial, Archival Garcia, said, “We are delighted that National Pharmacies selected Microlistics.  The ongoing pandemic has stressed every point in the supply chain; and with pharmacies being a critical essential service there is a need to ensure the highest levels of product and service availability.

“The vaccine rollout is now our national priority, so we’re all invested in making sure that we provide Ryan and Wally’s team with the best possible outcome.”

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